About Us

SOS Roofing is an established local business with a wealth of trade and industry experience spanning more than 30 years. Serving Cheshire, Chester, Wirral and North Wales, our qualified tradesmen work to the latest industry Code of Practice. We have the ability to work on commercial and residential premises of any size and provide an emergency call-out service for your convenience.

SOS Roofing complies with the following Code of Practice:

Code of Practice

• All work completed will comply with current laws
• All work will be completed in a competent and responsible manner in accordance with recognised standards and Codes of Practices
• We will always pay particular regard to all Health and safety matters
• Clients will always be provided with clear information about our services and guarantees of workmanship
• Clients will always be provided with clear information regarding the price of agreed work and methods of payment
• SOS Roofing will always provide a clear timetable for works including a scheduled date of completion
• We will always act in a courteous manner and respect the privacy and property of our clients
• We will always maintain skills and knowledge of building practices appropriate to the services on offer
• We maintain responsibility for the actions of our subcontractors, advisors and agents, and will take all reasonable measures to ensure work is only sublet to quality tradesmen or those that meet the standards of the Guild of Master Craftsmen
• SOS Roofing will always seek to ensure client satisfaction through the provision of a clear method for handling complaints
• We will always maintain the standing of the Guild of Master Craftsmen

Customer Complaint Resolution Statement

It is the policy of SOS Roofing to put our customer complaints and resolution procedure into practice by:

• Providing all clients with a copy of the Customer Complaint Resolution Policy Statement
• Recording all complaints in writing
• Responding to all complaints promptly but within a maximum of 3 days
• Endeavouring to carry out and complete all works to resolve complaints within a maximum of 10 days
• Referring complaints promptly to the Guild of Master Craftsmen Conciliation Service whenever the company is unable to resolve the complaint to the satisfaction of the customer

SOS Roofing Company Safety Policy Statement

It is the responsibility of SOS Roofing to recognise and accept its management responsibilities as an employer to prevent injury and to ensure a healthy, safe working environment for all employees. The company also accepts its statutory duties to conduct its undertaking in such a way as to ensure that persons not in its employment, who may be affected by working activities, are not exposed to risks to their personal health and safety.

Management Responsibilities

Mr B.A. McGee of SOS Roofing has overall responsibility for health, safety and welfare, and he will ensure that the policy is properly implemented, monitored and periodically reviewed in accordance with the relevant statutory provisions.

The company will take all reasonable practicable steps to meet these responsibilities, paying particular attention to the provisions and maintenance of:

• Plant, equipment and systems of work
• Safe arrangements for the use, handling, storage and transport of equipment and materials
• Sufficient training, information, instruction and supervision
• Safe place of work and access
• A healthy working environment
• Adequate facilities for welfare at work
• Protective clothing and equipment

Environmental Statement for SOS Roofing

It is the policy of SOS roofing to put its environmental policy into practice by:

• Paying particular attention to all relevant legislation, regulations and government guidance
• Meeting industry Codes of Practice wherever possible
• Ensuring all employees know and understand the policy and what is expected of them
• Making efficient use of natural resources by minimising waste and conserving energy and water
• Seeking to reduce the wastage of building materials
• Seeking to use the most environmentally efficient means of transport
• Using registered waste disposal companies or licensed tips for the disposal of waste materials, particularly hazardous waste
• Keeping sites clean and tidy to ensure minimum disturbance and disruption to clients and their neighbours
• Ensuring all suppliers and subcontractors are aware of our policy

Equal Opportunities Employer

SOS Roofing is proud to serve as an equal opportunities employer. The aim of our equal opportunities policy is to ensure that no job applicant or employee receives less favourable treatment on the basis of race, gender, nationality, disability, colour, ethnic or national origin, marital status, sexuality, responsibility for dependents, religion, trade union activity or age.

All employees will be given equality of opportunity within the company and will be encouraged to progress within the organisation. To ensure that no direct or indirect discrimination is occurring, recruitment and other employment decisions will be regularly monitored in conjunction with ethnicity, gender and the disability records of job applicants or existing employees.

The company is committed to a programme of action to make this policy fully effective. The business will put the policy into practice by:

• Ensuring the recruitment, selection, training, promotion, discipline and dismissal of staff is on the basis of merit and the ability of the employee
• Ensuring that no employee is subject to discrimination, victimisation and harassment and making it clear that these are disciplinary offences
• Endeavouring to ensure the workplace is accessible and managed to meet the needs of all staff, employees and subcontractors as far as is reasonably possible
• Ensuring that all employees know and understand the policy

Mr B.A. McGee of SOS Roofing has overall responsibility for equal opportunities and he will ensure that the policy is properly implemented, monitored and periodically reviewed in accordance with the relevant statutory provisions.